Xposcan Support Center
Need help setting up your booth team for an upcoming trade show or troubleshooting lead capture? Our support team is here to assist you.
Email Support
Send detailed technical inquiries, custom enterprise requirements, or account assistance requests.
WhatsApp Support
Instant messaging assistance live during active expo setup days and event hours.
What We Assist With
Onboarding booth staff, adding team members, managing organization roles, and device activations.
Troubleshooting business card OCR text extraction, lighting conditions, and custom badge QR format mapping.
Offline lead queue buffering, auto-syncing when network reconnects, and resolving multi-user sync status.
1-click Excel/CSV lead exports, column formatting, and guidance on uploading captured leads into your CRM.
Frequently Asked Questions
Does Xposcan work without an internet connection at trade show venues?
Yes! Xposcan includes an offline buffer engine. You can capture business cards, scan QR badges, add notes, and assign tags even when there is zero internet signal. All captured data automatically syncs to your team dashboard as soon as internet connection is restored.
How do I invite multiple booth staff members to the same event?
Create an event inside the app or admin console and share the unique Event Code with your team members. When staff join using the code, all scanned leads immediately sync across everyone's devices in real-time.
How can I export lead contact data after an expo?
Go to the Leads section in your app or web dashboard, filter by event or tag, and tap "Export Leads". You can immediately share or download complete lead data in structured CSV or Excel spreadsheets.
Thinkraft Technologies
Creators of Xposcan — Elevating Trade Show & Expo Lead Management.